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Frequently Asked Questions

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DRAGON FAQ’S

 

IS THERE A FREE TRIAL AVAILABLE?

Dragon is not available for a free trial, however call us for a free live online demonstration 866-977-3324.

DO YOU CARRY THE DRAGON 9 STANDARD?

No, we do not carry the Standard version of Dragon it is only a Retail package.

WHAT LANGUAGES DOES DRAGON COME IN?

Spanish and French are available in the Preferred and Professional V9

CAN I DOWNLOAD THE DRAGON SOFTWARE?

No, Dragon is only on CD.  We do ship typically the same day if the order is placed by 3 pm EST.

CAN I RECORD A LECTURE OR INTERVIEW AND TRANSCRIBE WITH DRAGON?
This is the most frequently asked question.  At this time there is no software on the market which will handle transcribing multiple voices or lectures. If the lecturer is wearing a microphone plugged into an approved digital recorder, it will record & transcribe the lecturer only.

WHAT ARE THE MINIMUM SYSTEM REQUIREMENTS FOR NUANCE DRAGON NATURALLYSPEAKING?

Intel Pentium IV or Intel Centrino A minimum of 1 GB RAM Recommended 500 MB free hard disk space Microsoft Windows Vista 32 bit, XP (SP1 or higher) Home and Professional, 2000 (SP4 or higher) Microsoft Internet Explorer 5 or higher CD-ROM drive (required for installation), A web connection is required for activation. (Dragon is not a 64 bit application)

RECOMMENDED

Intel Core Duo or Intel Pentium D Processor, 1GB RAM or higher, Microsoft Windows XP Professional (SP2) or Windows Vista 32 bit, Microsoft Internet Explorer 6 or higher, CD-ROM, web connection is required for activation.

DOES DRAGON WORK ON A MAC?

No, currently Dragon does not work on a Macintosh even with the new Microsoft Operating System. 

HAS THE ACCURACY IMPROVED?
Nuance has always worked to improve the accuracy of their products, and Version 9 is no exception. They have added features to help improve the accuracy as you use the product, such as add words from document and adding words from your corrections. The advancements in technology, coupled with today’s faster computers, make for a more accurate product than previous versions. (Note that different people experience different degrees of improvement in accuracy.)

HOW DOES NATURALLYSPEAKING MAKE CORRECTIONS EASIER?
NaturallySpeaking now includes a Quick Correct feature – a more streamlined method of correcting errors. A drop-down list appears when you select words in our editor, suggesting possible alternatives for what you had spoken. It’s very similar to the little spell-check list that appears in Microsoft Word.

HOW HAS NATURALLYSPEAKING IMPROVED E-MAIL MANAGEMENT?
With NaturallySpeaking you can now manage your incoming and outgoing e-mail. You can dictate e-mails into your favorite e-mail programs, such as Microsoft Outlook (Professional, Medical & Legal versions only). You can also use built-in voice commands to check mail, compose and reply to messages, navigate fields, and so forth.

Some example commands include: Check for New Mail, Send E-mail, Reply to Message, Go to Cc: Field, Print E-Mail, and Forward Message.

WHICH E-MAIL PROGRAMS DOES NATURALLYSPEAKING SUPPORT?
You can create and manage e-mail by voice in popular programs such as

  • Microsoft® Outlook, LotusNotes 6, 7 (Professional, Medical & Legal versions only) and Outlook Express, AOL 6,7,8,9.

I HAVE A DIFFERENT E-MAIL PROGRAM. CAN I USE NATURALLYSPEAKING WITH MY PROGRAM?
Yes, you can still dictate directly into any Windows program, including other e-mail programs. You can also use our improved web-browsing features to work with Web-based e-mail programs such as Yahoo! and Hotmail. You may not, however, have access to all of the built-in commands.

HOW CAN I ADD TERMINOLOGY QUICKLY?
The Add Words from Document feature will scan your electronic documents for unfamiliar words and update the built-in vocabulary appropriately. This functionality allows you to achieve higher accuracy levels by focusing the program on the personal or industry-specific words you use on a day-to-day basis This feature is only available with Professional, Medical & Legal versions only.

HOW IS THE ADD WORDS FROM DOCUMENT FEATURE DIFFERENT FROM THE VOCABULARY BUILDER?
Both features accomplish the same task – adding words to your vocabulary and helping the program to understand the way you write. The Add Words from Document feature is designed to be a faster, easier way to accomplish this task. The Vocabulary Builder is a more full-featured tool with additional options available for more advanced users.

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Who Can You Call?
Which Product Do I Need? Call 1-866-977-3324
To Place Purchase Orders, Government or Education? Call 1-866-977-3324
Support for Dragon NaturallySpeaking Preferred? Call 1-407-241-1822
Support for our Professional, Medical or Legal clients? Call 1-813-265-2966