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RETURN POLICY

Our ultimate goal at Computers Made Effective, Inc. and 1st-Dragon.com, is for your complete satisfaction with our products, as we value our relationship with you. That is why we offer a return policy for most products. This return policy will supersede any other policy previously stated.

SOFTWARE OR EQUIPMENT

All software and equipment (devices, adapters, etc) must be in it’s original UNOPENED packaging and in resalable condition.

Items may be returned within 30 days of purchase and will be subject to a 15% restocking fee.

ELECTRONIC SOFTWARE OR DIGITAL DOWNLOADS

All electronic software or Digital Downloads are NON-REFUNDABLE | ALL SALES ARE FINAL.

TRAINING

All training program purchases are NON-REFUNDABLE | ALL SALES ARE FINAL.

CLEARANCE ITEMS

All clearance items are NON-REFUNDABLE | ALL SALES ARE FINAL.

RETURN PROCESS

To request a return, please call our Accounting Department at 813-549-5130 and we will assist you with your return.

 

Once we receive the returned item, we will determine if it is in resalable condition and issue a refund (minus shipping charges) and a restocking fee as listed above. Please insure your return packages because we cannot be responsible for lost or damaged packages.