Our ultimate goal at Computers Made Effective, Inc. and 1st-Dragon.com, is for your complete satisfaction with our products, as we value our relationship with you. That is why we offer a return policy for most products. This return policy will supersede any other policy previously stated.
All software and equipment (devices, adapters, etc) must be in itâ€™s original UNOPENED packaging and in resalable condition.
Items may be returned within 30 days of purchase and will be subject to a 15% restocking fee.
All electronic software or Digital Downloads are NON-REFUNDABLE | ALL SALES ARE FINAL.
All training program purchases are NON-REFUNDABLE | ALL SALES ARE FINAL.
All clearance items are NON-REFUNDABLE | ALL SALES ARE FINAL.
To request a return, please call our Accounting Department at 813-549-5130 and we will assist you with your return.
Once we receive the returned item, we will determine if it is in resalable condition and issue a refund (minus shipping charges) and a restocking fee as listed above. Please insure your return packages because we cannot be responsible for lost or damaged packages.