DRAGON MEDICAL SUPPORT

Nuance has announced the sunsetting of all versions of

Dragon Medical Practice Edition (DMPE) effective March 31, 2021.

However, 1st-Dragon/CME will continue to offer support for DMPE on a

pro-rated basis through March 31, 2022.

If you are interested in setting up a pro-rated support plan,

please email accounting@1st-dragon.com for pricing.

 

Our support team has been certified by Nuance and we are available

Monday – Friday, 9:00 a.m. to 5:00 p.m. EST.

 

Note that after March 31, 2022, we (Nuance and its Partners) will be unable to prevent or resolve any security issues that may arise for DMPE. If clients choose to continue using DMPE without support, they will do so at their own risk; Nuance and its Partners will not be responsible for any security incidents, breaches, or other security failures.

Hours of Operation

9:00 am – 5:00 pm EST

Monday – Friday (excluding holidays)

Phone: 813-962-3829 | Fax: 813-354-2313

Email: support@1st-dragon.com 

Chat (in the lower right corner of this page)

Remote Support involves having our Support Technicians log directly into your computer to resolve a support issue. An internet connection is required for this type of assistance.

Named 2021 Best in KLAS, Nuance® Dragon® Medical One is designed for speed, accuracy, and mobility, allowing for timely completion of patient narratives in your EHR.

Named 2021 Best in KLAS, Nuance® Dragon Medical One is designed for speed, accuracy, and mobility, allowing for timely completion of patient narratives in your EHR.

Want to know more about the award winning clinical speech recognition software Dragon Medical One (DMO), Dragon Ambient eXperience (DAX) or how our HIPAA-Compliant Telehealth Solution can simplify virtual office visits?  Contact us to learn how these products can boost office productivity and improve the patient experience.

1st-Dragon/Computers Made Effective