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1135 Waiver Helps Medical Practices Leverage Telehealth Services During COVID-19 Crisis

During this time of pandemic crisis, it is difficult to balance the safety of your staff while still providing quality health services to your patients. While we are facing the situation here in the US, several policy changes have been put in place to help the medical community, with some extensive “flexibilities” based on the emergency declaration by the President. These changes have allowed the Centers for Medicare & Medicaid Services (CMS) to expand access to Medicare telehealth services. This will allow beneficiaries to receive wider telehealth services without having to leave their homes to visit a healthcare center or physician’s office. While these measures are considered temporary, the overall goal is to ensure individuals, particularly those that are high-risk, are made aware of these benefits that can keep them healthy and work towards preventing the spread of the COVID-19.


With the expanded coverage under the 1135 waiver, medical practices can utilize telehealth technology at a higher level, ensuring both their patients and staff maintain the safety and distancing guidelines required to prevent the spread of the virus. Medicare can pay for office visits, telehealth visits, virtual check-ins and e-visits. Each of these types of “visits” have specific criteria and guidelines to follow, and are available in this fact sheet published by CMS earlier this month.

Our solutions team has been watching this process very closely and realize technology and the right solutions to fit your clinical workflow are key factors for medical practices. Implementing a telehealth solution now is a SMART strategy as we navigate this health crisis. Our team recommends IM Your Doc as a solution to communicate with your patients.

We will be holding a Telehealth Solution Webinar/Demonstration on Thursday, March 26th with two times available (12pm and 3pm EDT). We encourage you to register for one of the times and learn more about our telehealth solution and how we can have your medical practice up and running in just a few days!


Our team is always here to answer your questions, please reach out to us via email or phone below.


SecureMessaging@1st-Dragon.com

866-977-3324 or 877-272-8280

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